- More convenient than writing checks
- Visa Acceptance
- Employee cards with set limits available
- Fraud Monitoring
$2,000 Point Of Sale limit
These limits are set for security. Should you find yourself needing a higher limit for the day, please call 1-877-859-6040 to request a temporary limit raise.
If your plans are taking you outside of the US or if you are making a purchase via phone or website where the company is located outside of the US, all it takes is a phone call to 1-877-859-6040 for us to open your card for use in that country.
Stop in today and order your Grand Valley Bank business debit cards! We know you have many card options in today's world. Thank you for using your Grand Valley Bank business debit card. Contact Us with any comments or questions.
Step 1: An email is sent from FRAUDCTR0289@grandvalleybank.com with the GVB logo that shows up to 5 possible fraudulent transactions. The email contains 2 link options to choose from. One link confirming that the transactions are legitimate and the other confirming that they are fraud. Confirmed fraud will trigger a phone call to you from a fraud analyst. *Emails occur 24 hours.
Step 2: You will receive a text message from the Text Code 32874. The Fraud Center searches all of your associated phone numbers to find those that will accept texts*. No matter how the number is labeled in our system, if it is capable of receiving a text, Fraud Center will try texting the number. After the first text is sent, there is a 5-minute wait before trying another text capable number. You will have two options for replying within the text. *Texts will only happen from 7 am until 9 pm local time.
Step 3: If there is no reply to the texts that were sent, an automated phone call is placed to you from 1-800-417-4592*. The option to confirm whether the charges are valid or fraudulent is available, as well as speaking with a fraud analyst. If the call is not answered and a voicemail is available, then a message will be left. *Calls will only occur between 8 am and 9 pm local time.
Step 4: If there is not a response to any of the previous attempts, after 180 minutes the process starts over again at Step 1. Keep in mind that only 1 voicemail message will be left no matter how many times the 3 step cycle repeats itself. This process only continues until you respond to the Fraud Center.
Be aware: At any point during this process, your card can be blocked by Fraud Center based on the risk score applied to the situation. For that reason, the Fraud Center will need to reach you as soon as possible.