This
document states the terms and conditions that apply when you use Grand Valley
National Bank/Heber Valley National Bank's ’s Internet Banking service. These terms and conditions are in
addition to those that apply to any accounts you have with us or any services
you obtain from us.
IDENTIFICATION
NUMBER AND PASSWORD
You
will be given an online identification number and a password that will give
you access to your accounts through Netteller. This password can be changed
within Netteller from the Sign On screen. We recommend that you change your
password regularly. We are entitled to act on instructions received under your
password. For security purposes, it is recommended that you memorize your
password and do not write it down. You are responsible for keeping your
password and account data confidential.
Anyone
who has your Internet Banking identification number and password will have
full access to your accounts, even if you attempt to limit that person’s
authority.
INTERNET
ACCESS FEES
There
are no fees for accessing your account (s) through Grand Valley National
Bankk/Heber Valley National Bank’s Netteller Internet Banking service. Other fees as described in the
applicable Account Disclosure Statement may apply to services ordered and
transfers online. These fees are outlined in the Common Fee Schedule that you
received when you opened your accounts. Fees are subject to implementation or
change with a thirty- (30) day advance notice.
BILL
PAYMENT SERVICE
By
furnishing us with the names and addresses of your payees, you authorize us to
follow the payment instructions to these payees that you provide us via Grand
Valley National Bankk/Heber Valley National Bank’s Netteller Internet Banking. When we receive a payment
instruction (for a future or current date), we will remit from funds in the
checking (Internet Funding) account to the payee on your behalf.
You should allow five business days from the payment date you have set
for payments to reach the payee. Funds must be available in your account
and/or overdraft protection account for the transaction on the payment date
you designate. Scheduled payments
over a weekend will be processed on Friday night, with payment sent the
following business day. Holiday processing occurs the next business day after
the holiday. You can edit or delete scheduled payments until 9:00 pm, Mountain
Time, the day before the payment is to be processed.
BILL
PAYMENT FEES
Fees
may apply to your bill payment service. Fees, if applicable, will be charged
to your checking (Internet Funding) account.
Bill
payment is $5.00 per month. The first 25 payments each month are free,
and each additional payment is $0.40. Star accounts and Senior accounts
are free.
Fees
are subject to change or implementation with a thirty- (30) day advance
notice.
MISCELLANEOUS
FEES AND CHARGES
See
our Common Fees Schedule for other fees and charges regarding your account (s)
with Grand Valley National Bank.
INTERNET
FUNDING ACCOUNT
If
you use our Bill Payment service, this is the account that will be charged for
the payments. You may not designate an account that requires more than one
signature for withdrawals. You must be the owner of the account. You authorize
us to charge the account that you have designated as the Internet Funding
Account or any other account for any fees. We may cancel your Internet Banking
services at any time without prior notice due to insufficient funds or other
reasons. Call us at (970) 241-4400 or 1-877-859-6040 to request reinstatement.
OUR
LIABILITY FOR FAILURE TO COMPLETE TRANSFERS
If
we do not complete a payment or transfer on time or in the correct amount
according to our agreement with you, we will be liable for your direct losses
or damages. However, there are exceptions.
We will NOT be liable, for instance:
1.
If,
through no fault of ours, you do not have enough money in the account from
which a payment or transfer is to be made, or if the account has been closed
or is not in good standing, or if we reverse a payment or transfer because of
insufficient funds.
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2.
If
any payment or transfer would go over the credit limit of any account.
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3.
If
your equipment or ours was not working properly and the breakdown should have
been apparent to you when you attempted to conduct the transaction.
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4. If
you have not given us complete, correct or current account numbers or other
identifying information so that the payee can properly credit your account or
otherwise complete the transaction.
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5.
If
you do not properly follow our instructions or if you provide us with wrong or
inaccurate information or fail to correct or tell us about any inaccuracy of
which you are aware.
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6.
If
you do not instruct us soon enough for your payment or transfer to be received
and credited by the payee by the time it’s due.
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7. If
the money in the account from which a payment or transfer is to be made is
subject to legal process or other claim that restricts the transaction.
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8. If
circumstances or persons beyond our control prevent, delay, intercept or alter
the transaction, despite reasonable precautions that we have taken.
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9. If
the payee, for example, certain government entities, will not accept payment
using this method.
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10. There
may be a dollar limitation on the size of transactions which are
accepted by Netteller Internet Banking. We will not be liable
for attempts to exceed these limits.
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11. We
will not be liable for your indirect losses or consequential damages such as
for lost profit opportunities.
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BUSINESS
DAYS
Transaction
and update information is only processed on business days. Our business days
are Monday through Friday. Transfers made after 3:00 p.m. will be processed
the next business day. Holidays are not business days.
YOUR
LIABILITY FOR
UNAUTHORIZED TRANSACTIONS IN YOUR
ACCOUNTS
You
are responsible for notifying us of any changes that affect your account, such
as a change in personal information, or if you wish to close the Internet
Banking Funding Account, or to terminate Internet Banking service or Bill
Payment service with us.
has improperly obtained your online password.
Also notify us if someone has transferred or may transfer money from
your Bank deposit account without your permission, or if you suspect
fraudulent activity on your account. Only
reveal your account number to a legitimate entity for a purpose you authorize.
To notify us, call Grand Valley National Bank Customer Service at
970-241-4400 or 1-877-859-6040 during regular banking hours or E-mail us at
the address given on our Web page (DO
NOT include your account number or other personal information), or write us at
Grand Valley National Bank, P.O. Box 848, Grand Junction, Co. 81502.
If your online password has been compromised tell us
AT ONCE. Telephoning us is the
best way to keep your losses down. If
the unauthorized use occurs through no fault of yours, no liability will be
imposed on you.
Also, if your statement shows withdrawals, transfers or
purchases that you did not make or authorize, please notify us at once.
If you do not notify us promptly after the paper or online statement
was sent to you, and we could have stopped someone from taking money if you
had told us in time, you might not get back any money lost. Certain banking
laws and regulations apply to these kind of problems. Nothing in this document
is meant to be contrary to or supersede these laws and regulations.
Refer to the Electronic Funds Transfer disclosure you received at account
opening or contact us for a copy.
BUSINESS
ACCOUNTS
This
document has legal consequences. If you do not understand it, you should
consult legal counsel.
In addition
to, or in place of the above, the following provisions apply to business
accounts or transactions involving business purposes.
The Customer
acknowledges responsibility to restrict access to passwords and PINs to
persons entrusted to make payment orders from funds of the Customer's
business; to safeguard them against unauthorized access and use; to
change them periodically, whenever an individual who had access to a password
or PIN is no longer entrusted to make payment orders, and whenever a breach of
security is suspected. You must also notify the Bank immediately upon
suspicion of unauthorized activity or a breach of password or PIN
security. Notice to the Bank may be verbal or written. If verbal,
notice will be confirmed in writing within twenty-four (24) hours of verbal
notice.
If you use
the bill payment feature of Netteller, the Customer and the Bank agree that
the authenticity of payment orders issued to the Bank in Customer's name by
Internet Banking will be effective as the order of the Customer, whether or
not authorized, so long as the Bank accepts the order in good faith and in
reliance on security procedures. The Customer will be bound by any
payment order issued in its name and accepted by the Bank in compliance with
these procedures whether or not authorized.